Shipping and Returns

Shipping

Your Strawai'i ships directly from Hawai'i within 3-5 days of ordering, except for long weekends, holidays, or 5ft.+ swell 🏄🏄‍♀️gone surfing days 😃🤫😇 (yes we  💙our oceans!)

Transit times for straws shipped to the US is 2-4 days. International shipments sent via USPS can take up to four weeks to arrive.

 

Returns

If your Strawai'i arrives damaged or receives damage within 30 days, please reach out to us! E-mail us at aloha@strawaii.com with a picture of the straw and we will either send you a new one or issue a refund.

Also please reach out to us if your straw does not meet your expectations, we would love to hear your feedback and work with you. However, we cannot accept returns of a used straw.